Packages are generally dispatched within 1 days after receipt of payment, often same day and are shipped via our free delivery 2-5 day service other long parcel deliveries are transported through UPS with tracking and drop-off with signature. an additional cost will be applied when ups is chosen over the free delivery option (Does not apply made to order Products). Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment if over 5kg. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Free UK delivery provided on all orders : 2-5 Working Days standard delivery, orders dispatched same day up to 11 am. Usually delivered within 3 days.
Excludes: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, Northern Ireland, PO Box, Guernsey.London Derry.Postal Destinations outside the UK please contact us for delivery charges.
All orders over 1,2 mtr are dispatched next working day on 24 hour delivery (UPS Service) Free of Charge.
Simple Returns Policy
1. Buyers have Up to 7 days after delivery to request a return, returns must be returned within 14 days from request.
2. Items must be returned in there original condition and packaging as received.
3 Any attempt to fit a product will void any return warranty.
4. Made to order Bespoke thresholds and floor edge trims carry a damaged on delivery replacement guarantee only & are none refundable.